When "Help" Becomes A Shortcut: Reckoning with Generative AI

Generative AI tools, like ChatGPT and Claude, have become fixtures in classrooms, reshaping how students learn. This spring, both companies offered college students free premium access during finals, a move that underscores their grasp of academic pressure points. For time-strapped students juggling low-value assignments and high expectations, AI’s allure is obvious. But as student's reliance grows, who’s really doing the learning?

A new perspective led by Mandë Holford and her education technology company Killer Snails warns that the explosion of AI in classrooms may be eroding the foundation of learning. Holford and Corinne Brenner, Director of Learning at Killer Snails, highlight how students are increasingly relying on AI tools to summarize readings, draft essays and complete assignments. There was a noticeable uptick of these actions after both companies offered free premium access during finals season.

Holford and Brenner argue that while corporations chase efficiency and market share, education depends on time, struggle and feedback. To truly align AI with education they call for tools that detect misuse, re-engage students in critical thinking and respect individual learners' emotional and cognitive needs. The authors advocate for educator-led co-design, ensuring teachers are fully part of the AI system's creation. “Technology can support learning,” Holford said, “but only if it’s built with educators for learners.” Otherwise, she warns, echoing computer scientist Stuart Russell, “we may get exactly what we asked for—but not what we want.”